Privacy Policy

1. Introduction

At Jalona we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, store and protect your information when you use our service.

2. Data we collect

We collect the following types of data:

• Registration data: first name, last name, email address, password (encrypted)
• Profile data: profile picture (optional)
• Usage data: tasks, workspaces, invitations, comments
• Technical data: IP address, browser type, device used
• Cookies: session preferences and user settings

3. How we use your data

We use your data to:

• Provide and improve our service
• Personalise your experience
• Send you important notifications
• Communicate with you about your account
• Keep our platform secure
• Meet our legal obligations

4. Legal basis for processing

We process your data on the following legal bases:

• Performance of the contract: to provide our service
• Consent: for marketing communications
• Legitimate interest: to improve our service
• Legal obligation: to comply with the law

5. Data sharing

We never sell your personal data. We may share your data with:

• Members of your team: the data needed to work together
• Service providers: hosting, payment (under contractual safeguards)
• Authorities: where required by law

6. Data security

We put technical and organisational security measures in place to protect your data: encryption in transit (HTTPS) and at rest, secure authentication, strict access controls and regular security audits.

7. Data retention

We keep your data for as long as your account is active. After you delete your account we keep some data for a limited period for legal and security reasons, then delete it permanently.

8. Your rights (GDPR)

Under the GDPR you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: have your data deleted
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing
• Right to restriction: restrict the processing of your data

To exercise these rights, contact us at privacy@jalona.io

9. Cookies

We use essential cookies to run the service and analytics cookies (with your consent) to improve it. You can manage your cookie preferences in your browser settings.

10. International transfers

Your data is hosted in the European Union. If a transfer to a third country is necessary, we make sure appropriate safeguards are in place (standard contractual clauses, adequacy decision).

11. Changes

We may update this privacy policy. If the changes are significant we will let you know by email or through a notification in the application.

12. Contact

For any question about this policy or your personal data:

Data Protection Officer Email: privacy@jalona.io

You also have the right to lodge a complaint with the CNIL (the French data protection authority) if you believe your rights are not being respected.